Call for the Europe Direct Contact Centre (EDCC)
The European Commission announced on 18 October in the TED’s Official Journal of the EU its intention to publish a call for tender to run the Europe Direct Contact Centre (EDCC): Delivery of Contact Centre Services for General Enquiries by Citizens on the Functioning and Policies of the EU and Necessary Logistical Arrangements.
Interested companies can register the EU TED website to receive alerts.
https://ted.europa.eu/TED/notice/udl;JSESSIONID=B90894F4C8A45963E7C6F029DA56A567.backend-a2;JSESSIONID=688B9E2C3A978A9281F6268C906A5306.backend-a2?uri=TED:NOTICE:490024-2019:TEXT:EN:HTML